Quality Assurance, Institutional Research, and Planning

Office of Quality Assurance, Institutional Research, and Planning (QAIRP) supports the institution’s commitment to excellence by ensuring programs and services meet high standards, providing accurate and timely data for informed decision-making, and guiding the University's strategic planning. We facilitate accreditation and compliance efforts, produce institutional research, and facilitate the development and monitoring of strategic initiatives. Through these functions, QAIRP helps drive continuous improvement, accountability, and evidence-based planning that strengthen the institution and enhance the experience of all stakeholders.

  • Overview
  • Fact Book
  • Survey Research
  • Quality Assurance
  • Internal Quality Audit
  • Accreditation
  • Benchmarking
  • Request Data

The American University of Indonesia has an unwavering commitment to providing students with an enriching and high-quality learning experience through the implementation of the Internal Quality Assurance System (SPMI) and the External Quality Assurance System (SPME), which is carried out by the Office of Quality Assurance, Institutional Research, and Planning (QAIRP), established in 2017. QAIRP recognizes the paramount importance of ensuring the quality of education implemented in The American University of Indonesia. The IQA system aligns with the Regulation of the Minister of Higher Education, Science, and Technology No. 39 Year 2025 concerning the Quality Assurance of Higher Education.  

QAIRP covers the major tasks:
(1) formulating and implementing the quality standards;
(2) conducting Internal Quality Audits and Management Review Meetings;
(3) ensuring the mandatory reports to external institutions are submitted timely;
(4) facilitating the accreditation processes for national and international accreditation;
(5) conducting institutional research that helps the university’s management in making decisions; and
(6) assisting the university’s management in strategic plannings.  

QAIRP Organization Structure

Student

The student portion of the Fact Book offers the current view of student data across the institution.

QAIR leads the institutional research by requiring all academic and administrative units to complete assessment procedures on an annual basis. Multiple measures are used to assess each unit program outcome.

Continuous improvement is the primary goal of assessment. All units are expected to use the assessment results to improve its programs and services. Improvement is the true measure of success of an assessment effort. The use of assessment results after the assessment process ends is the most important component of the institutional research process.

Admission

Admission Fall 2025
FreshmenTransfer
Completed Applications
1,224
5
Application Accepted
697
5
Accepted
57%
Applicants Enrolled
113
2
Enrolled
16%

Three-year student admission trend (2023-2025)

Admission
Fall 2023
Fall 2024
Fall 2025
Freshmen
Completed Application
1,138
1,382
1,224
Application Accepted
533
751
697
Applicant Enrolled
160
156
113
Transfer
Completed Application
4
2
5
Application Accepted
3
1
5
Applicant Enrolled
3
1
2

Retention Rate

Fall-to-Fall Retention Rate
Fall 2025
FTIC Students
91%

Three-year retention rate trend (Fall 2023 to Fall 2025)

Fall-to-Fall Retention Rate
Fall 2023
Fall 2024
Fall 2025
FTIC Students
86%
92%
91%

Graduation Rate

Graduation Rate (150%)
Year 2025
Undergraduate Cohort 2019
90%

Three-year graduation rate trend (2023-2025)

Graduation Rate (150%)
Year 2023
Year 2024
Year 2025
Undergraduate Students
57%
69%
90%
Group of students
Cohort 2017
Cohort 2018
Cohort 2019

Enrollment

Enrollment
Fall 2025
FTIC
508
Transfer
4
Total Undergraduate Student
512

Three-year enrollment trend (Fall 2023 to Fall 2025)

Enrollment
Fall 2023
Fall 2024
Fall 2025
FTIC
562
565
508
Transfer
12
5
4
Total Undergraduate Students
574
570
512

Student Diversity

Student diversity by gender (Fall 2025)
Female
46%
Male
54%
Student diversity by citizenship (Fall 2025)
Indonesian Citizen
95%
International Student
5%

Three-year trend student diversity by gender and citizenship (Fall 2023 to Fall 2025)

Student Diversity
Fall 2023
Fall 2024
Fall 2025
Student diversity by gender
Female
43%
45%
45%
Male
57%
55%
55%
Student diversity by citizenship
Indonesian Citizen
98%
97%
95%
International Student
2%
3%
5%

Employability

Employability
Class of 2025
Graduates employed within 3 months
67%

Faculty

The faculty section provides current faculty data with breakouts by gender and status (FT/PT).

Faculty diversity by gender (Fall 2025)
Female
29
48%
Male
32
52%
Faculty diversity by assignment status (Fall 2025)
Full-time
40
66%
Part-time
21
34%

Three-year faculty diversity trend by gender and assignment status (Fall 2023 to Fall 2025)

Faculty DiversityFall 2023Fall 2024Fall 2025
NumberPercentageNumberPercentageNumberPercentage
Diversity by gender
Female
31
41%
25
38%
29
48%
Male
44
59%
41
62%
32
52%
Diversity by assignment status
Full-time
38
51%
40
61%
40
66%
Part-time
37
49%
26
39%
21
34%

Staff

The staff section presents an annual summary with breakouts by gender and status (FT/PT).

Administration and Staff diversity by gender (Fall 2025)
Female
45
65%
Male
24
35%
Administration and Staff diversity by assignment status (Fall 2025)
Full-time
69
100%
Part-time
0
0%

Staff diversity trend by gender and assignment status (Fall 2023 to Spring 2025)

Staff Diversity
Fall 2023
Fall 2024
Fall 2025
Number
Percentage
Number
Percentage
Number
Percentage
Administration and Staff diversity by gender
Female
60
63%
65
65%
45
65%
Male
35
37%
35
35%
24
35%
Administration and Staff diversity by assignment status
Full-time
82
86%
83
83%
69
100%
Part-time
13
14%
17
17%
0
0%

Other Institutional Data
The Other Institutional Data section includes several areas of The American University of Indonesia administration information such as library and tutoring service, alumni data, and development.

Common Data Set
Basic information about The American University of Indonesia is provided in Common Data Set.

Lecturer Evaluation by Students

Course evaluation is conducted at every semester. This evaluation tool aims to collect information on what each students liked and disliked most about the class with the goals of improving teaching learning practices.

Students Satisfaction Survey

Student Satisfaction Survey is conducted annually. This survey aims to measure the satisfaction level of student toward facilities and services provided, as well as seeks student’s feedback and their suggestion for improvement.

Faculty and Staff Satisfaction Survey

Spring 2025

Satisfaction Survey for Faculty and Staff is conducted annually. This survey aims to collect the information on faculty and staff satisfaction level toward facilities and services provided and seeks their feedback and suggestion for improvement.

Quality Assurance Documents

  • Quality Assurance Policy
  • The Quality Assurance Policy provides a comprehensive overview of how to understand, design, and implement a risk-based Internal Quality Assurance System (SPMI) within the University administration, aiming to establish a culture of quality at The American University of Indonesia. This policy has been updated in response to align with a new Regulation of the Minister of Education, Culture, Research, and Technology No. 5 of 2023, concerning Quality Assurance in Higher Education.
    The quality assurance policy can be accessed through this link.
  • Quality Assurance Standards
  • The Quality Assurance Standards of The American University of Indonesia consist of 42 standards, including the Education Standards, Research Standards, Community Service Standards, and Additional Standards, as stipulated in the Rector’s Decree. These quality standards contain a set of criteria, measures, or specifications established to ensure the quality of education at The American University of Indonesia, serving as a reference for the University in delivering higher education and guaranteeing its quality.
    The quality assurance standards can be accessed through this link.
  • Guidelines in Implementing the Quality Assurance Cycle 
Quality Assurance Implementation Guidelines
These guidelines provide a comprehensive framework for implementing all stages of the Internal Quality Assurance System, including standard formulation, implementation, evaluation, control, and continuous improvement. They are intended for reference and application by all relevant stakeholders.
The full guidelines can be accessed via the following link.

Kemendikbud-Ristek

The Ministry of Education, Culture, Research, and Technology

BAN-PT

The National Accreditation Board of Higher Education

LAM

Independent Accreditation Institution for Indonesian Higher Education

  • LAM-TEKNIK
  • LAM-INFOKOM
  • LAM-EMBA
  • LAM-PENDIDIKAN

Internal Quality Audit

  • Internal Quality Audit Implementation
  • The primary goals of the internal audit are to ensure alignment between quality assurance standards and their implementation in study programs and units, as well as to identify opportunities for enhancing quality, pinpoint areas for improvement, and foster continuous development. The internal audit process involves several stages, including internal audit socialization, desk evaluation, and on-site visits by the team of auditors.
    The report of the Internal Quality Audit can be accessed through this link.
  • Management Review Meeting
  • The Management Review Meeting is a crucial stage in the quality assurance cycle. This is conducted as a Control Stage or as an action taken to address the outcomes of assessments, audits, or reviews. This strategic meeting is a proactive measure to assess, address, and prevent the recurrence of issues identified in the audit, fostering continuous improvement and enhancing overall operational effectiveness. The management review meeting draws insights from the outcomes of internal audits, serves as a risk mitigation stage for findings or actions that do not meet standards, and provides a foundation for informed decision-making and strategic planning to uphold and strengthen organizational processes. 
    Management Review Meeting reports can be accessed through this link.

National Accreditation

Currently, The American University of Indonesia has been awarded the “Very Good” accreditation status by the National Accreditation Board for Higher Education (BAN-PT). The study programs at The American University of Indonesia have also received national accreditation with ratings of Excellent, Very Good, and Good from BAN-PT and Independent Accreditation Agencies (LAM).

National Accreditation by BAN PT and LAM

International Accreditation

The American University of Indonesia is currently in the process of applying for international accreditation through the New England Commission of Higher Education (NECHE). NECHE has determined that The American University of Indonesia is eligible to proceed to the candidacy stage within two years. This milestone marks a significant step forward in the university’s commitment to achieving world-class academic standards and international recognition.

National Benchmarking

As part of its continuous improvement efforts, The American University of Indonesia has carried out quality assurance benchmarking by visiting several leading universities in Indonesia, including Universitas Gadjah Mada (UGM), Ciputra University, Institut Teknologi Bandung (ITB), Universitas Telkom, Petra Christian University, Universitas Andalas, Universitas Islam Indonesia, and Universitas Ahmad Dahlan, from 2022 to the present. These benchmarking activities are aimed at strengthening the university’s quality assurance and management practices, covering areas such as quality assurance monitoring and evaluation, integrated quality systems, internal quality audits (IQA), and international accreditation.

International Benchmarking

The American University of Indonesia was selected as one of five universities (public and private) in Indonesia to participate in the Training on Internal Quality Assurance – ASEAN-QA, funded by the German Academic Exchange Service (DAAD) in 2022–2023. The program brought together 29 university delegations from across Southeast Asia, gaining insights on higher education quality assurance from experts from Asia, Germany, and Austria.

The training sessions were conducted in Bangkok (Thailand), Potsdam (Germany), and Hanoi (Vietnam). As part of the program, the participants also conducted benchmarking visits to leading institutions, including King Mongkut's University of Technology Thonburi (KMUTT), University of Potsdam, and Vin University.

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